Contact us

Email us at [email protected]

Your Questions Answered

Yes, we do not have a minimum order so you can order a tiny amount with free delivery to see how our service works.

We offer shipping to all areas within the United Kingdom, and all orders are insured.

All our products get double vacuum bag sealed and even double boxed. We have never encountered issues with shipping our products. We also include a decoy package to hide the actual contents.

All our products get double vacuum bag sealed and even double boxed. We have never encountered issues with shipping our products. In the rare event of inspection, we include a decoy package to hide the actual contents. We ensure discreet, unlabelled packages that are vacuum sealed so there is no smell.

If there’s ever a problem with your order during delivery, like it getting lost or not arriving, we will always reship it. However, we’ve never had any issues with our parcels. Royal Mail handle millions of packages daily and rarely check plain, generic-looking ones. Our packaging is made to blend in, looking like regular clothing orders. 

You don’t need to sign or be home for your delivery. It will be posted in your letterbox. If you don’t have one, it will be delivered the way you usually get your packages from Royal Mail.

When you place an order, your information is immediately encrypted using PGP, ensuring that only Ceeleaf, with our private key, can access the order details and delivery address. This level of encryption is comparable to military-grade security, making it virtually impossible for anyone else to access your sensitive information, even if our servers were compromised.

Additionally, customer order information is automatically erased from our server 3 days after delivery. This timeframe allows us to address any issues or complaints, but once 3 days have passed, your data is permanently deleted, assuming you are satisfied with your order.

We store our servers in a secure hidden location and have implemented many safeguards to ensure customer data is protected.

We use shipping couriers such as Royal Mail. We ensure discreet, unlabelled packages that are vacuum sealed so there is no smell.

You don’t need to sign for your package or be present – it will be posted in your letterbox. If you do not have a letterbox, you will receive your parcel in the usual way you receive your parcels from Royal Mail.

If you select our free shipping option, the order will generally take 2-5 days to deliver. Our priority shipping option will deliver your goods 1 day after it has been shipped.

Keep in mind, if you order more than one item it will most likely be shipped separately.

You don’t need to sign or be home for your delivery. It will be posted in your letterbox. If you don’t have one, it will be delivered the way you usually get your packages from Royal Mail.

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  • Cryptocurrency (5% discount)
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